FAQ – Frequently asked questions
How do I book?
Choose a period on the availability page → “Request period” → check total price → “Send booking request”. A contract is only formed with our written confirmation.
Check-in / Check-out
Check-in from 11:00, check-out by 14:00 (different times by arrangement).
How many people can stay?
Maximum 10 people (adults + children).
What does the villa offer?
- Strictly non-smoking indoors.
- Fireplace.
- Large double fridge with two freezer compartments.
- Spacious entrance area.
- Large living area with TV, sofa and open-plan kitchen.
- 1 dressing room.
- 3 bedrooms with double beds.
- 2 bedrooms each with a loft/bunk bed.
- 1 bathroom with toilet.
- 1 bathroom with toilet and shower.
- 1 bathroom with toilet, shower, bathtub and sauna.
- Terrace.
- Private beach/shore area.
- Currently no outdoor grill or fire pit.
House rules & safety (short version)
- No smoking anywhere in the building.
- Outdoor area & utility room (HWR) are video-monitored for security. Details: Privacy policy.
- Winter: Do not walk on Baltic Sea ice (danger to life).
- Keep doors/windows closed – automatic ventilation.
- No pets on/in furniture; allergy deep-cleaning on violation min. €300.
- Fireplace: keep flammables away; air slider to the right; light firing (approx. 25% / 5–7 logs); ash only cold in metal bucket.
- Sauna: follow in-house instructions; use at your own risk.
Heating & firewood
The villa is heated.
If you want to use the fireplace, firewood must be booked optionally: 8,00 € per unit. One unit lasts for about ???. If you run out during your stay and would like more, you can get more from the neighbor/caretaker/handyman on site.
Wi-Fi & TV/streaming
Wi-Fi access details are available on site. TV apps (Netflix/Disney/Prime/Waipu) can be used with your own accounts; please log out before departure.
Waste & recycling
- Collection point towards the E4 (approx. 600 m): green bins (general waste), brown bins (bio). Do not store anything outside (wild animals).
- Glass containers: Snickarvägen 2, 915 34 Ånäset.
- Recycling centre: Rismyrans återvinningscentral, 915 93 Robertsfors.
Shopping & food
- Coop – Skolgatan 14, 915 34 Ånäset; and Storgatan 31, 915 31 Robertsfors.
- Simple restaurants/pizzerias in Robertsfors.
- As a special option, home-style cooking by neighbors may be available – details on site. If you want to ask in advance or book this, just send us a message.
Emergency numbers
- Ambulance/Police/Fire: 112
- Medical advice: 1177 (from abroad: +46 771 11 77 00) – info at 1177.se
Contact
Please use the contact form.
Cancellation policy
- Free cancellation up to 20 days before arrival.
- Cancellation up to 10 days before arrival: 50% of the total price.
- Cancellation from 9 days before arrival or no-show: 100% of the total price.
If you want to be on the safe side, we recommend taking out travel cancellation insurance or similar cover. This is a private decision of the tenant; the landlord is not involved and unfortunately cannot cover any costs for it.
In very rare exceptional cases, it may be necessary for us to cancel a booking for an important reason (e.g., because unexpected major damage caused by previous guests has to be repaired). In that case we will of course inform you immediately. Any amounts already paid will be refunded in full. Unfortunately, we cannot reimburse any additional costs beyond that.